Privacy Policy — Reasonate Sp. z o.o.

1. Introduction

This Privacy Policy explains how Reasonate Sp. z o.o. (“Reason8”, “we”, “our”, or “us”) collects and uses personal data when you visit our website at https://reason8.io/ (the “Website”). It does not cover data processed as part of research studies we run for our clients, which is handled separately.

2. Data We Collect

2.1 Information You Provide

Contact details: name, email, company, and any message you send through our contact form, demo request, or by emailing us.

2.2 Information Collected Automatically

Device & usage data: IP address, browser type, operating system, referring pages, pages viewed, and the dates/times of your visit.
Approximate location: inferred from your IP address.
Cookies & similar technologies: see Section 5.

3. How We Use Your Data

We use the personal data described above to:

operate, maintain, and improve the Website;
respond to your enquiries, demo requests, and messages;
send you marketing or newsletter emails where you have asked us to (you can unsubscribe anytime);
understand how visitors use the Website through analytics;
keep the Website secure and prevent misuse;
comply with our legal obligations.

Where required by law, our legal bases are: your consent (e.g. marketing emails, non-essential cookies), our legitimate interests (e.g. running and securing the Website, analytics), and legal obligation.

4. Who We Share Data With

We do not sell your personal data. We share it only with:

Service providers who help us run the Website — e.g. hosting provider, email/CRM tools, analytics provider — acting on our instructions;
Authorities or third parties where required by law or to protect rights, property, or safety;
A successor entity in connection with a merger, acquisition, or sale of assets.

5. Cookies and Analytics

We use cookies and similar technologies to make the Website work and to understand how it is used.

Strictly necessary cookies are required for the site to function and cannot be switched off.
Analytics cookies (e.g. Google Analytics) help us measure traffic and improve the site.

Where required, we ask for your consent before setting non-essential cookies. You can manage your preferences via our cookie banner or your browser settings.

6. International Transfers

We are based in Poland. Some of our service providers may store or process data in the United States. When we transfer personal data outside the EEA/UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

7. Data Retention

We keep personal data only as long as needed for the purposes above, then delete or anonymize it. Contact and enquiry data is typically kept for 24 months after our last contact; newsletter data until you unsubscribe; analytics data per our provider's retention settings.

8. Your Rights

Depending on where you live, you may have the right to:

access the data we hold about you;
correct inaccurate data;
delete your data;
restrict or object to certain processing;
withdraw consent at any time;
unsubscribe from marketing via the link in any email;
lodge a complaint with your local data protection authority (in Poland, the UODO).

To exercise any right, email us at contact@reason8.io. We may need to verify your identity first.

9. Children's Privacy

Our Website is not directed at children under 18, and we do not knowingly collect their data.

10. Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top shows the latest revision, and significant changes will be flagged on the Website.

12. Contact Us

Questions about this Policy or your data? Contact:

Reason8 — Reasonate Sp. z o.o.
Domaniewska 37/2.43, 02-672 Warszawa, Polska
Email: contact@reason8.io