Consumer research
on autopilot.

Reason8 runs hundreds of AI-moderated interviews with your customers, connects what people say to what your data shows, and tells you what to act on first. In hours, not weeks.

What do people think about |
Type any question about your customers
See case studies
MaspexSkawaGoogleReckittAmRestVisaPublicis Groupe
MaspexSkawaGoogleReckittAmRestVisaPublicis Groupe
MaspexSkawaGoogleReckittAmRestVisaPublicis Groupe
MaspexSkawaGoogleReckittAmRestVisaPublicis Groupe
Platform

Know what your customers want, and why

Run AI-moderated Interviews

Reason8 designs the study, recruits the right participants, and conducts in-depth interviews with hundreds of people in parallel. Go from question to insights within hours - no external agencies, no weeks of waiting.

Book a demo →
Connected
What do you value most when choosing a coffee brand?
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Build a Consumer Brain

Reason8 works alongside your team, continuously: it unifies scattered customer data, interviews real users to fill in what the data can't answer, and turns it all into patterns, friction points and opportunities - ranked by what to act on first.

Continuous research loopLive · learning
Signals in4 sources · live
Churn +4%lapsed weekly buyersSales
NPS dipafter release 2.4Analytics
“Checkout confusing”38 reviewsReviews
Brain actsConsumer Brain
Hypothesis

Lapsed buyers drop off at a confusing checkout.

Interviewed lapsed buyers24 done
AnswerBacked by 24 interviews + sales
1Cut checkout to 2 stepsHigh
2Add a saved-cart reminderMedium
Consumer Brain·1,284 grounded pointsevery touchpoint compounds
Field Research

Replace surveys and focus groups with AI-moderated interviews that probe deeper

Reason8 runs semi-structured, in-depth interviews the way a trained moderator would: open questions, neutral follow-up probing, no leading. Built with working researchers, grounded in qualitative best practice.

01Create your study

Reason8 helps you go from idea to an unbiased discussion guide in seconds.

Studio · Create studyStep 2 of 5

Foundation

Review study foundation

Fields parsed from your brief. Edit anything before moving on.

Premium cart abandonment — Q3 deep-dive
Foundation looks complete.Approve foundation
Studio · Create studyStep 2 of 5

Foundation

Review study foundation

Fields parsed from your brief. Edit anything before moving on.

Premium cart abandonment — Q3 deep-dive
Foundation looks complete.Approve foundation
Consumer Brain

Stop digging through dashboards and decks. Start acting on them.

Reason8 is a Researcher whose knowledge compounds: it watches your data, spots problems and trends on its own, interviews real users to understand them — and comes back with what to do next, before anyone asks. No study ever starts from zero.

For digital products

Reason8 connects your analytics, feedback and support data, spots friction and churn risks - and interviews your real users the moment a question appears.

  • Why do trial users drop off before activation?
  • Why did NPS dip after the last release?
  • Which “nice-to-have” is actually a dealbreaker?
For consumer brands

Reason8 builds a living base of consumer knowledge from your sales, tracker and review data — and runs AI-moderated interviews with real consumers the moment the market shifts. An always-on researcher instead of a quarterly project.

  • Why are loyal buyers switching to private label?
  • Why is penetration falling in a category that’s growing?
  • What would make lapsed buyers come back?

01

We start hands-on

A Reason8 researcher embeds with your team: plugs into your analytics, feedback, sales and review data, and runs the first studies with you. Your team keeps the wheel — we tune the brain to your business. Don't want to connect internal data? The brain can start from interviews alone — and grow from there.

02

Then it works on its own

Reason8 forms hypotheses about churn, switching and unmet needs, flags what data alone can't answer — and interviews your real users or consumers the moment a question appears. You get clear answers with ranked recommendations.

03

Your market, modeled

Every interview and data point makes your Consumer Brain sharper. Test pricing, features and messaging against a simulation of your own customers — calibrated on real behavioral data and interviews, matching human responses with 83–95% accuracy (generic LLMs: 45–73%).

What 34 weeks adds up to
18,402Grounded points+312 added this week
1,286Real interviews behind themAcross 9 segments
27Questions answered before anyone askedFlagged by the brain, not briefed by you
Use cases

Solve research, end to end.

One platform for every research question - from quick creative tests to always-on brand tracking.

[01]

Churn & retention

Find out why users leave, and fix it before they do.

[02]

Concept testing

Validate product ideas before you commit to building them.

[03]

Creative testing

See how messaging, visuals and campaigns land before they go live.

[04]

Brand tracking

Monitor how your brand is perceived, and where it's moving.

[05]

Consumer journey mapping

Uncover the moments, motivations and friction along every path.

[06]

Market segmentation

Identify and size the audiences that matter, across countries and languages.

[07]

Pricing & willingness to pay

Find the price customers will accept, with MaxDiff and Conjoint.

[08]

Usability testing

See where users get stuck and what to fix, on real prototypes and live products.

Swipe to explore all 8

Run expert-level consumer studies within hours, not months

01

Recruit participants in any language

Tap into our global network of 10M+ qualified B2B and B2C participants, connect your existing provider, or bring your own audience. Interview across 15+ languages.

02

Full methodological rigor

Run advanced methods like MaxDiff, Conjoint, and TURF, with skip logic, piping, quotas, and randomization built in - everything enterprise-grade research demands.

03

Test any stimuli

Test videos, images, Figma prototypes, ad creatives, or landing pages - Reason8 handles every type of stimulus.

Faster90%

than traditional qualitative research.

Longer, richer5x

responses than survey tools.

Respondents10M+

in 15+ languages, available instantly.

Testimonials

See how teams are rethinking research

Verbatim

This changed how we think about research. The AI moderator handled complex, nuanced topics - with a level of depth we didn't expect.

Artur Bartosiak

Director · Visa

Verbatim

For those new to research, Reason8 provides the structure and guidance to run studies with confidence. For experienced researchers, it’s a way to scale operations and test more concepts, cost-effectively.

Paweł Kubicki, PhD

Research Professional

Book a demo

Stop guessing why. Start asking - at scale.

Book a 30-minute demo - tell us what you're trying to understand, then pick a time that works.

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